When guests come into your hotel, they expect a clean, healthy and safe place to lay their heads. Hotel owners thus have a lot on their hands. They see to the hotel’s proper maintenance, sanitation, meal preparation and housekeeping.
Among housekeeping duties hotels face significant amounts of laundry. Hotel laundries hold several risks in and of themselves. If hotels don’t handle laundry in appropriately, they could face insurance risks.
The good news is hotel insurance may cover you if a problem arises from your laundry practices. However, almost no insurance policy covers hotel owners in case of negligence. If you don't follow strict rules in your laundry, any damages may not have coverage. The owner may have to pay for the damages out of pocket.
Risks Faced in Laundry Practices
Hotel laundries face risks that could affect employees, guests and the business itself. Some of these include:
- Fire risks from clogged lint ducts, electrical outlets, worn equipment or storage facilities
- Injury risks from laundry removal equipment, washing machines, dryers and industrial irons
- Illness or poison risks from laundry supplies or chemicals
- Fall risks from leaks, cords or spills on the laundry floor
- Contamination and illness risks from improper laundry practices
How to Reduce Risks in Hotel Laundry Practices
Laundry services fall under a greater banner of housekeeping responsibilities in a hotel. However, hotel owners should never underestimate the sensitivity needed to handle hotel laundry. Keep these tips in mind to make sure your laundry service is safe and efficient:
- Abide by all health and sanitation laws on hotel laundry practices. Meet these standards first and foremost.
- Hire experienced and professional employees. Housekeepers should enter guest rooms in appropriate manners.
- They must not disturb guests’ personal belongings. Let only trained employees operate the laundry equipment. Keep fast intervention supplies like first aid kits and eyewash on hand in case an employee injures himself or herself on the spot.
- Keep the laundry equipment in good working order. Replace broken or frayed parts.
- Have laundry rooms inspected by professionals who can spot any small damages.
- Immediately have damaged items repaired. If possible, shut damaged machinery down while awaiting repairs.
- Clean out lint ducts, hoses and irons after every use. This will prevent the buildup of flammable materials.
- Use only safe and approved laundry products that will not harm guests or employees. Ensure employees utilize these products in the right proportions.
- Check laundry areas for spills, water leaks, or other fall risks. Do not let dirty laundry accumulate in trafficked areas.
- Store both clean and dirty laundry in appropriate ways. Do not mix the two.
- Check the laundry for any items that shouldn’t be there. Leftover items may damage equipment or harm employees. If laundry contains a guest’s personal items, return them promptly.
- Do not re-issue frayed, worn or badly contaminated items to guest rooms. Dispose of these items.
With proper care, you can prevent issues in your hotel laundry that could pose an insurance risk. Proper care will maximize your laundry efficiency. It will also help you get a maximum return if you make an insurance claim.
Call Exceed Insurance today at (855) 539-2333. We specialize in hotel insurance and can get you a policy that will protect you against risks. Go online now for a fast, free quote.